Jordan Post
Jordan Post was established in 1921 and joined UPU in 1947.It currently counts 277 Postal Offices around the country and a fleet of 120 vehicles.The Jordan Post has a very good relationship with the Customs Authorities and is leveraging the one-stop custom service.The Post in Jordan is also in charge of delivering government identification documents such as Passports and Driving licenses.
| Gov. Authority | Ministry of Information and Communications Technology |
| Regulator | To be completed |
| Designated Operator | Jordan Post |
| Monopoly/reserved services | To be completed |
| National Addressing | Descriptive addresses, not compliant with S42 standards, not Home Service Delivery except for EMS |
| Participation UPU Prog. | PUmed |
E-Commerce Context:
Jordan has a population of 10 million of which 67% are internet users. Only 8% of the population makes online purchases or bill payment. which is a rather low rate. Only 2.5% of the population has a credit card and 45% have a bank account. The E-commerce market is still in its infancy stage and the sector is growing with the availability of multiple Payment Services Providers, including PayPal which is available for local businesses as a Merchant service.
Local E-Commerce Champions (Alexa Ranking)
| Name | World Rank | Technology | Main Target | Export | Business Type | E-Payment |
| OpenSooq | 1,027 | Custom ASP .net | B2C | No | Classifieds | Yes |
| Citycenter.jo | 118,330 | Open Cart | B2C | No | eShop | Yes |
| Carrefourjordan.com | 201,005 | SAP Commerce Cloud | B2C | No | Marketplace | Yes |
| Ammancart.com | 213,891 | Drupal | B2C | No | Marketplace | Yes |
| Autobeeb.com | 216,998 | Custom ASP .net | B2C | No | Classified | No |
| Gts.jo | 231,559 | Open Cart | B2C | No | eShop | Yes |
| Tenderjo.com | 250,746 | Custom ASP .net | B2B (tenders) | No | Directory | No |
| Os-jo.com | 269,093 | Open Cart (open source) | B2C | No | eShop | Yes |
| Souqad.com | 289,537 | WooCommerce | B2C | No | Classified | No |
| Luliz.com | 324,591 | Magento 2 | B2C | No | eShop | Yes |
Local E-commerce champions in Jordan have a strong orientation towards retail (90% target B2C) and 70% of them propose online payments. The domestic e-commerce market is therefore well developed especially in the capital, Amman. The cross-border ecommerce situation on the other hand is very weak with only one website offering regional delivery (OpenSooq.com). Such low levels of e-export can be explained by tedious export procedures and the high valuation of the Jordanian currency (JOD) which renders local offerings not competitive on foreign markets. High prices of cross-border B2C shipping is also a disadvantage for Jordanian merchants, and the Jordanian Post has a great potential role to play for this particular segment.
Global E-Marketplaces Presence of local sellers (Benchmark with Thailand)
| Name | Jordan | Thailand | In number of | Query to reproduce results |
| Alibaba.com | 438 | 8,021 | Seller Accounts | Search keyword: Jordan + Filter Supplier Country: Jordan |
| EuroPages.com | 44 | 67 | Seller Accounts | Search keyword: Jordan + Country: Jordan |
| eBay.com | 29 | 1,067,011 | Product Listings | Search keyword: Jordan + Advanced search filter location: Jordan |
| Etsy.com | 636 | 14,081 | Dress Listings | Search keyword: Dress + All Filters > Shop Location: Jordan |
| Comment: This section further confirms the fact that Jordanian enterprises have not yet leveraged the potential of cross-border e-commerce. In comparison to Thailand, local companies are about 20 times less represented on international marketplaces. | ||||
Post Ecom Ecosystem
SSL Certificate
Track & Trace
Ecom Regulations
Consumer Protection
Cyber Crime Laws
Data Protection
E-transaction Law
Payment Solutions
eFawateer
JomoPay
MEPS Pay
Network
PayPal
uWallet Mahfazti
SLA Agreements
No Public Data
EDI Messages
ITMATT
PRECON
RESCON
Addressing
Not S42 Compliant
Location
World Indexes (country performance)
B2C Index (previous):
75
% Delivery Staff:
26
GSMA Index (previous):
59
GSMA Index (current):
60
NRI Index (previous):
73
NRI Index (current):
69
LPI Index (previous):
67
LPI Index (current):
84
OECD TF (previous):
0
OECD TF (current):
1
ITU Security (previous):
92
ITU Security (current):
74
UPU Index (previous):
77
UPU Index (current):
58
Country Performance
Jordan has lost important grounds in terms of B2C E-commerce readiness and LPI logistics performance, respectively losing 12 and 17 ranks. On the other hand, the country has gained 18 positions on the Cyber Security index and 19 positions on the UPU 2IPD index.
Postal Statistics & Performance
Full Time Employees:
1,052
% MGMT Staff:
15
% Delivery Staff:
26
Post Offices / inhabitant:
265
Office of Exchanges:
0
Sorting Centers:
12
Rapid Post Offices:
0
Post Office Boxes:
152,700
E-Merchants (PSP):
0
Remote E-MGMT Sys:
240
Home Delivery Coverage:
25
Network Connected Offices:
240
Parcel Lockers/PUDO/CMBs:
0
Related listings
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