La Poste Côte d'Ivoire
Cote d’Ivoire has a long history with the postal sector which started as early as 1843 and joined the UPU in 1961. In 2016, under the push of current Director General Mr Gnamba-Yao, the Post has made an impressive move toward digitization and closing the gap with the demand and expectations from its citizens. Today the La pose de Côte d’Ivoire is one of the few in Africa to have its own online ecommerce marketplace and digital platform for civil documents.
| Gov. Authority | Ministère de l’Economie Numérique et de la Poste (Ministry of the Digital Economy and the Post) |
| Regulator | ARTCI: autorité de régulation du secteur postal |
| Designated Operator | LA POSTE DE CÔTE D’IVOIRE |
| Monopoly/reserved services | 2Kg mail, 31.5Kg parcels (to be confirmed by official source) |
| National Addressing | Deliveries are made to PO boxes & home delivery is being experimented, the Post has started using the What3Words solution and has committed to implement the UPU S42 compliant protocol. |
| Participation UPU Prog. | Ecom@Africa |
E-Commerce Context:
The Cote d’Ivoire market is the most active in West African, including e-commerce. Although the first batch of e-commerce champions from the 2010-2015 era have failed due to a fierce competition with Jumia and the absence of adequate logistics payment solutions and funding at that time. Today a growing number of e-commerce players such as Pankart.store and the Postal marketplace Sanlishop.ci are gaining momentum. Great progress has been made in terms of payment and logistics providers for e-commerce which sets the scene for an accelerated development of e-commerce in the coming years.
Local E-Commerce Champions (Alexa Ranking)
| Name | World Rank | Built With | Business Model | E-Payment |
| Jumia.ci | 14, 169 | Custom (PHP) | Marketplace | Yes |
| Goafricaonline.com | 43, 975 | Custom (PHP) | Directory | No |
| Pankart.store | 127, 553 | PHP Laravel | Marketplace | Yes |
| Pratik.ci | 246, 168 | Drupal | Directory | No |
| Locanto.ci | 236, 549 | Custom | Classifieds | No |
| Coinafrique.com | 97, 062 | WordPress | Classifieds | No |
| Loozap.com | 19, 268 | Custom (PHP) | Classifieds | No |
| eSOFYC | 270,588 | WooCommerce | Marketplace | Yes |
| Sakkos | 845,139 | PrestaShop | Marketplace | Yes |
| Sanlishop.ci | 2,296,925 | PrestaShop | Marketplace | Yes |
Global E-Marketplaces Presence of local sellers (Benchmark with Thailand)
| Name | CI | Thailand | Number of | Query to reproduce results |
| Alibaba.com | 48 | 8,021 | Seller | Cote D’Ivoire + Filter Supplier Country: Côte D’Ivoire |
| EuroPages | N/A | 67 | Seller | Côte D’Ivoire + Country: Côte D’Ivoire |
| eBay.com | 6, 824 | 1,067,011 | Listings | Cote D’Ivoire search filter location: Côte D’Ivoire |
| Etsy.com | 13 | 14,081 | Listings | SDress + All Filters > Shop Location: Ivory Coast |
Post Ecom Ecosystem
Postal E-Shop
Postal VMP
SSL Certificate
Track & Trace
Ecom Regulations
Consumer Protection
Cyber Crime Laws
Data Protection
E-transaction Law
Policy on returns
Payment Solutions
CI Net Pay
Hub2.io
SycaPay
SLA Agreements
No Public Data
EDI Messages
EMSEVT
PRECON
RESCON
Addressing
Not S42 Compliant
Location
World Indexes (country performance)
B2C Index (previous):
104
% Delivery Staff:
2
GSMA Index (previous):
44
GSMA Index (current):
44
NRI Index (previous):
0
NRI Index (current):
115
LPI Index (previous):
95
LPI Index (current):
50
OECD TF (previous):
0
OECD TF (current):
0
ITU Security (previous):
73
ITU Security (current):
86
UPU Index (previous):
124
UPU Index (current):
109
Country Performance
Cote d’Ivoire is a dynamic economy although still dealing with security challenges. The recent advances in cooperation and infrastructure building has connected the country to the north western network of High way up to Morocco which is noticeable with the country’s progress in terms of the LPI and the Trade Facilitation indicators.
Postal Statistics & Performance
Full Time Employees:
892
% MGMT Staff:
32
% Delivery Staff:
2
Post Offices / inhabitant:
201
Office of Exchanges:
0
Sorting Centers:
2
Rapid Post Offices:
0
Post Office Boxes:
163,391
E-Merchants (PSP):
0
Remote E-MGMT Sys:
0
Network Connected Offices:
201
Parcel Lockers/PUDO/CMBs:
0
Related listings
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With its 192 member countries, the UPU is the primary forum for cooperation between postal sector players. It helps to ensure a truly universal network of up-to-date products and services.
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